A phone app for the girls and a screen for the desk. A client walks in, reception taps once, and every girl on shift gets his name and which intro room, wherever she is in the building.

She accepts, declines, or asks for a few more minutes, so the desk knows where the lineup stands instead of guessing.

Rooms, clocks, breaks and who’s actually on the floor all sit on one screen.

Worth a look at:

• The desk — two bookings running with their clocks, a client waiting on a lineup, a girl on a break who’s sent word up, a room waiting to be reset
• A girl’s phone — tap any name on the login screen to see her side of it
• The stats screen — a month of nights: how fast alerts get answered, bookings that ran over, how quickly rooms come back into service, and how many clients left without booking and why

Built on the floor rather than for it, and fitted to each house — your rooms, your shift times, and whether you run on walk-ins or a diary.